Why Choose N-Stock Box?
Customer Service Second to None!
Our motto is “Service Means Whatever It Takes” and we really mean that. Our personnel is trained to be customer focused. Our customer’s needs are our top priority and we do whatever necessary to take care of those needs. You will not find better service anywhere.
Quick turnaround is our specialty. If necessary we can manufacture and deliver an emergency custom order in as little as 24 hours or less.
ISO 9001:2015 Certified
ISO 9001:2015 certification shows that we meet and maintain certain requirements of quality and continuous improvement. It is our promise that we will strive to meet or exceed the expectations of our many customers on a daily basis.
All of our production personnel are trained in various quality checks, not just in the outgoing product but also in the incoming material from our suppliers. In addition all item specifications are checked with precise instrumentation at several points during the manufacturing process. Any non-conforming materials are sorted and recycled. And if by some chance a customer is dissatisfied with the end product due to inferior quality we will make it right. We will stand by our commitment to 100% complete customer satisfaction.
Real People Answering Phones
When you place a call to N-Stock Box you won’t have to go through 5 or 6 different computer generated menu systems. Instead you will be instantly greeted with a pleasant and helpful voice. We do not use an operator. All calls go straight through to our knowledgeable Customer Service Representatives who will take your requests or answer any questions you might have. Also if you ask for another individual they will personally announce your call versus automatically directing you to voicemail.
We have an array of reputable suppliers and we utilize Lean Manufacturing techniques to help control our costs. By doing so we are able to provide our customers with value and competitive pricing.
Custom Warehousing Programs
We can store manufactured product at our facility for delivery as required. This saves our customers precious floor space and allows for economies by purchasing in larger quantities. We offer a number of custom tailored programs to fit the needs of any business.
Prompt, Professional Delivery on our Trucks
We deliver product on our trucks for most customers located within our delivery area. By doing so our drivers become familiar with company personnel, product and preferences. This personal relationship is a vital communication channel for both us and our broad base of customers.
Our experienced Designers work with our customers to develop the perfect packaging solution for their products utilizing the latest in CAD software available. This process enables us to provide the most cost-effective protection, while allowing for the least number of steps when assembling and packing.
We use the latest industry-specific software by Advantzware to integrate our company-wide systems as well as keep track of order history. We can quickly update our customers on their orders, inventory balances or account balances.
Locally Owned and Operated
N-Stock Box is a family owned business operating in Middletown, Ohio. Generated revenue does not go to a parent company or a foreign owned corporation overseas, but rather it remains local. We support Middletown and it’s surrounding communities.